Terms & Conditions

Last Updated: August 6, 2026

Welcome to VelouraPro. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. General

• By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

• We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

2. Products & Pricing

• All product descriptions and prices are subject to change without notice.

• We strive to ensure that all information on our website is accurate, but errors in pricing, descriptions, or availability may occur.

• We reserve the right to cancel any order due to pricing or inventory errors.

3. Orders

• Orders are confirmed only after successful payment or order verification.

• We reserve the right to refuse or cancel any order suspected of fraud or unauthorized activity.

4. Payments

• We accept secure online payments through trusted payment gateways.

• Your payment information is processed securely and is never stored by us.

5. Shipping & Delivery

• Delivery times are estimated and may vary depending on your location and courier services.

• We are not responsible for delays caused by shipping partners, weather conditions, or other circumstances beyond our control.

6. Returns & Refunds

• Returns and refunds are governed by our separate Return & Refund Policy.

• Please review our Return & Refund Policy before making a purchase.

7. Intellectual Property

• All content on this website, including text, images, logos, graphics, and designs, is the property of VelouraPro and may not be copied, reproduced, or distributed without written permission.

8. User Conduct

You agree not to:

• Use the website for any unlawful purpose.

• Attempt to interfere with the website's security or functionality.

• Upload harmful software or malicious content.

9. Limitation of Liability

VelouraPro shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, to the maximum extent permitted by law.

10. Privacy

Your use of our website is also governed by our Privacy Policy.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts in India.

12. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through the contact information provided on our website.

By using the VelouraPro website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.