Shipping Policy

Last Updated: August 6, 2026

Thank you for shopping with VelouraPro.

We are committed to delivering your orders safely and on time. Please read our Shipping Policy below.

Order Processing

• All orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

• Standard delivery across India usually takes 3–7 business days.

• Delivery timelines may vary depending on your location and courier availability.

Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout before payment.

• We may offer Free Shipping on selected products or promotional offers.

Order Tracking

• Once your order is shipped, you will receive a tracking number via email or SMS (where applicable).

• You can use the tracking number to monitor your shipment's status.

Delivery Delays

While we aim to deliver all orders within the estimated timeframe, delays may occur due to:

• Weather conditions

• Public holidays

• Natural disasters

• Courier service issues

• Other unforeseen circumstances

We appreciate your patience in such cases.

Incorrect Address

Please ensure that your shipping address and contact details are accurate. We are not responsible for delivery issues caused by incorrect or incomplete information provided during checkout.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 48 hours of delivery (or the expected delivery date for lost shipments). We will work with our shipping partner to resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping or your order, please contact us through the contact information provided on our website.

By placing an order with VelouraPro, you agree to this Shipping Policy.